Noom: Healthy Weight Loss App Reviews

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Stay away from this scam

What a shame. Was excited for this, so excited that I splurged $50, but the so called coach didnt appear. I think Siri could do a better job coaching. Nevertheless, the free version of this app has a pretty slick interface. But if you scam me $50 Ill give you -1 stars.

Great App - Stick With the Program PAST the Free Trial!

At the beginning of the year, Noom far underestimated the number of people that would buy into their "Youre not still using MySpace" advertising and it took them a week or so to get up to speed. For the first couple of (free) weeks, this was truly a trial - I heard from my coach somewhat infrequently and the activities werent in-depth. Now that my boot camp has started, I love this app and the program! I get responses from my coach within 24 hours and the articles are informative. I love that the algorithm for number of steps I should take adjusts to my activity level from previous days and calories remaining adjusts after I exercise. I had some trouble syncing a Misfit device, but ended up getting rid of it anyway because the sensor kept popping out. Overall, I think that if youre looking to make real change with help, this is a great place to start.

Ripped me off!

I downloaded the free app Noom pro and next thing I know I have a charge of $119 on my credit card. I emailed them with no response. I dont even recall giving a credit card! Scam artists. Luckily my credit card company is refunding and disputing.

So disappointed

App does not perform as expected. I paid the money for the "health coach" whom I never heard from. Food database is subpar. Much better off w. MFP or even Fitbit trackers. Want to spend $50 and lose weight? Take it out of your food budget and set it on fire.

It wants your digits

Literally does nothing at all until you register with them and give them your email address.

Want to love it

I was so excited to start... a coach... a group of likeminded/similar people... exactly what I needed. Instead? A coach who rarely responded and when they did, it was to ask the same question Id just thoughtfully and thoroughly answered. As much as I am disappointed to say: DO NOT WASTE YOUR TIME OR MOTIVATION.

2 Weeks Free Trial is SCAM

The two weeks free trial is a scam. I decided that I would do the two week free trial to see if the money was worth it. However, after a week or so of use I decided it wasnt. All the information they were giving was stuff I already knew, and the group and coaching just wasnt for me. I could do just as well with free apps and free information. So I decided to email to cancel my account a little over a week into the "free" trial. Well, that was fine, I received an email relatively quickly that they had cancelled my account. But of course, a few days later, I got charged the full $110. And then I sent an email to customer support to refund me, and no response. A second email again went unanswered. I cant find a phone number to call. This is a SCAM. They do just enough to make you think its legit, but when you try to cancel they dont let you. Even though they advertise a two week free trial. I have seen this complaint on several other reviews. DO NOT TRUST THIS APP.

Love this!

Noom is awesome! If you stick with it and follow the program youll have great results. I love having a coach- she helps keep me accountable. The group is awesome as well. We all support each other when we are succeeding and failing. It really does teach you how to build a healthy life style. Super grateful that I found Noom and that its been a great experience!

Coaching is a scam

The app itself is okay; nothing special (there are many free apps that have better tracking functionalities). The paid subscription is a scam. Coach confirmed phone call via text and email, and then never calls. Sporadic, non-helpful messages to follow up with action plans in the app. Dont pay for a monthly subscription for a Coach that "forgets" to call when scheduled, even after confirming the appointment.

Pointless App

Dont even bother with this app. Its a waste. Tried the free trial and doesnt have any programs. Its more for tracking food and exercise that you do on your own.

Complete waste of money, please dont waste yours

This app is a joke. The "coaches" are not going to give you any insight about nutrition and training, they are only going to give you a pep-talk to go for a walk twice a week. If you need a motivator you are FAR better off using your money on a real life trainer who will show you exercises, work with your individual needs, and actually respond to you. There are many apps that are free that are better than this scam of a paid service

Possible SCAM

Noom offers a two week trial. They say you can cancel via the app store. They even empathetically offer to help to "coach" you through your health hurdles. They offer such kindness and even seem to have positive news online. Fact is this, they ask you for your creditcard info when you sign-on. When you try to unsubscribe via the App store there is NO way to do so. (Trust me, I just spent an hour and a half on the phone with apple about this.) When I emailed the Noom I got a response from Noom that they CANNOT find an account connected to my email. I am 3 days into the trial and i have no way of canceling. I now need to work with my bank to see if I can get my bank card deactivated, and report a possible scam. We will see if I recieve a fee... I am saddend, but not surprised, to see a company take advantage of people that are simply seeking empathy with dealing with weightloss. This app should not be continued to be offered on the app store by Apple.

Motivating!

Ive been using the app for a little over 2 weeks and find it pretty useful. Ibe lost 6 pounds so fast. My coach checks in every other day or so, and the group is very supportive, too. My coach and/or group members have helped me work through moments where I have low willpower, and there are daily articles that help keep me motivated. I wish there were more guidance on exercise from the offset and a better library of recipes.

Smart, totally works

I love Noom Coach! Its the smartest weight loss app out there - waaaay more than just a calorie counter. I used the free version for awhile and then I upgraded to paid. Excellent service, really worth it. You get a group of other people looking to lose weight plus a personal coach. Really made me feel like people were watching out for me. Plus I love my coach -- at first I wasnt sure I even wanted one but now I see the benefit, she really helps me. And the program flat out works. So far, Ive lost 8 pounds in 5 weeks and I feel like Im really on track. Go Noom!

Solid Results

I found his to be a well rounded program. I had the app, a coach and went through it with a group of others. I found the meal logging really helpful for me. Its been almost 7 months and Ive lost 12 lbs. I only have 2 more pounds to go and know I will hit my goal. Coach Pete was great and helped me get through a time when I felt stagnated. I would definitely recommend this to a friend.

Great app simple TERRIBLE CUSTOMER SERVICE

The app is simple to use and I like that it can find nearly anything I eat. However, their customer service is worse, yes worse, than Comcasts repatriation. I have emailed them 7 times just to have then assist me with something simple as a a yes/no response and that seems to be too much for their server to handle I will send an email then get a response back asking for my info, I give them what they need and poof

Believe the reviews! VERY difficult to cancel

After reading reviews, decided to quickly cancel free trial to avoid problems. Reviews were correct - difficult to cancel! No response to cancellation request until threat to file a complaint. Feels like a money-grab scam.

Scam

They show you how to cancel via phone or itunes but it doesnt work. Please remove this company so they dont steal more money from people.

Best weight loss app out there

I used Noom on my previous phone, I am now SO happy they have launched it for the iOS. It is the best method i have found (bar none) for losing weight and i recommend Noom inreservedly. :) Cant wait for the next features !!!

It was Way better before

No statistic, bare minimum I was do happy to see my favorite so helpful app on iOS... BIG disappointment !

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